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Customer Support » SMTP Authorization
Due to ever increasing load of spammers attempting to access our mail servers, and internet Service Providers like AOL setting up new mail rules, we have chosen to increase the Security checks on the sending portion of your email system.
This check is called SMTP Auth., or SMTP Authorization required prior to sending. As of Friday, November 21, 2003 this new policy will be in place. All major email clients will support this policy.
With Outlook 2002 and above, you shouldn't need to do anything, as this is installed by default. If you use WebMail at mail.yourdomain.com, this will not affect you either.
For Outlook 2000 and Outlook 97 users, just open your mail program. Click on tools, then Accounts, click on the account you wish to check, and then choose properties (on some email clients you can double click the name instead). Once you do that you will choose the tab called Servers. If your Outgoing mail (SMTP) has mail.yourdomain.com (where yourdomain.com matches the same as email@example.com) then you will look all the way at the bottom of the screen and check the box under Outgoing Mail Server called "My Server Requires Authentication:". You shouldn't have to change anything else.
This simple change on your email client will tighten up security for your email system and also prevent your mail server from being "Black Listed". Once we update the system on Friday, any email that is sent out through your email server will require authorization. Your incoming mail will not be affected by this process. If you have any questions please first direct them to your primary contact within your organization. Once that primary contact has a list of questions, then please feel free to contact Jason Girard at 203-699-1144 ext 20 with any questions.
In most cases, please just pass this e-mail on to your system administrator and he will make any necessary changes. If you need to perform this change yourself, select your email program from the following list: